Donor Insights

Donor retention

Faith-Based Fundraising: How to Keep Donors After the First Gift

A 2025 meta-analysis found that how strongly donors identify with the people who ask them predicts giving more than simply sharing a group. For a faith-based nonprofit, that means the first 90 days should introduce your people.

By Donor Insights · Published October 12, 2026 · Updated September 25, 2026 · 8 min read

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Key takeaways

  • In a 2025 meta-analysis of 109 effect sizes from 89,570 participants (Chapman and colleagues, Nonprofit and Voluntary Sector Quarterly), identifying with the fundraisers who ask had the largest correlation with giving of the three identification targets the abstract reports (r = .36, on a scale where 0 means no relationship and 1 a perfect positive one).
  • The same meta-analysis found that how strongly a donor identifies with a group (r = .32) predicted giving better than simply belonging to the same group as the recipient (r = .15). Shared faith resembles the second kind of tie, which suggests, as an inference the study did not test, that it is a weaker basis for repeat giving than a relationship with the organization's people.
  • Identification predicted giving when gifts went through a charity (r = .34) but not when people gave directly to an individual in need (r = .04). A reasonable inference, which the study did not test, is that a faith-based nonprofit's role as the channel for a donor's generosity is part of what donors identify with.
  • Only 25.84% of first-time donors made a second gift across 771 mid-sized and large US nonprofits, including faith organizations, in the Virtuous benchmark report released in April 2026.
  • Five touches in a new donor's first 90 days can introduce the organization's people: a named person who signs the thank-you, a call from that person, a story from someone who serves, an invitation to pray or reflect with the organization, and a report on what the gift did.

In faith-based fundraising, many donors share an organization's beliefs before they know anyone who works there, and research on identification suggests that coming to know the organization's people is the better basis for giving again. A 2025 meta-analysis in Nonprofit and Voluntary Sector Quarterly by Cassandra Chapman, Jessica Spence, Matthew Hornsey and Lucas Dixon pooled 109 effect sizes from 89,570 participants and found that identifying with the fundraisers who ask had the largest correlation with giving reported in the study's abstract (r = .36). The same study found that how strongly a donor identifies with a group had more than double the correlation with giving (r = .32) of simply belonging to the same group as the people being helped (r = .15). For an organization whose donors already share its faith, that points the stewardship work of the first months toward relationships with people.

Why do donors to faith-based nonprofits give once and stop?

Most first-time donors do not give a second time, across the sectors benchmarked. The Virtuous 2026 Nonprofit Fundraising Benchmark Report, released in April 2026 and based on giving data from 771 mid-sized and large US nonprofits in human services, faith, healthcare and education, found that only 25.84% of first-time donors went on to a second gift. The report summarizes it plainly: three of four first-time donors never make a second gift. The Fundraising Effectiveness Project's Q4 2025 report, which covers 15,102 organizations, describes the same pattern for 2025: retention is edging up overall, but the improvement comes from donors with an existing relationship with the organization, "while those who are new are still less likely to return".

25.84%
of first-time donors made a second gift across 771 mid-sized and large US nonprofits, including faith organizations, in the benchmark report Virtuous released in April 2026 — Virtuous 2026 Nonprofit Fundraising Benchmark Report

Faith-based organizations have a particular version of this problem. A donor who hears a message that matches their convictions, perhaps on a broadcast, at a church partner's service, or in a friend's post, can make a first gift before they know anything about the organization except that it shares their faith. The shared belief is real and it matters. But it is the same shared belief that a dozen other faith-based organizations can also claim, and it does not by itself tell the donor why this organization, with these people, should receive the next gift.

What does the research say about shared identity and giving?

The Chapman meta-analysis studied social identification, the psychologists' term for how much a person sees a group as part of who they are. Its results are correlations, written r, which run from -1 to 1, where 0 means no relationship and 1 a perfect positive one, and the authors describe their overall figure of r = .29 as medium-sized. Three findings in the study's abstract bear directly on faith-based fundraising:

  • Identifying with the fundraisers who ask was more strongly associated with giving (r = .36) than identifying with the beneficiaries (r = .24) or with other donors (r = .23).
  • Strength of identification, meaning how much a person feels a group is theirs, was more strongly associated with giving (r = .32) than shared identity, meaning simply belonging to the same group as the recipient (r = .15).
  • Identification predicted giving when the gift went through a charity (r = .34) but not when people gave directly to an individual (r = .04).
r = .32 vs r = .15
correlation with giving for how strongly a donor identifies with a group, against simply sharing a group with the recipient, in a 2025 meta-analysis of 89,570 participants — Chapman, Spence, Hornsey & Dixon (2025), Nonprofit and Voluntary Sector Quarterly

Taken together, the three findings describe a path. Shared faith gives a donor a reason to trust the organization at the start. A stronger identification grows when the donor comes to know the specific people doing the work and asking for support. And the charity-versus-direct result suggests donors value the organization as the channel through which their generosity reaches people, so showing that channel at work is part of the relationship. As Givelify's Giving in Faith report puts it, "for many people, giving is an expression of faith, generosity, and spiritual growth", and an organization that shows how it carries that gift faithfully is giving the donor something to identify with.

Do faith-based donors want to give more than they do?

Survey data suggest the willingness is there. In Giving in Faith, a 2026 study by the giving platform Givelify with the Lake Institute on Faith and Giving, 60% of 1,987 Christian faith-based donors said they want to give more in the year ahead, according to the study's June 2026 press release. The study was published by a company that sells giving software and its donor sample is Christian only, so treat the figure as a stated intention from one tradition rather than a forecast. It still frames the retention question usefully: many donors who stop are not donors who stopped caring.

What should a faith-based nonprofit do in a new donor's first 90 days?

Each of the five touches below introduces a person or shows the organization at work, and none of them asks for money. The order matters less than the rule that every touch comes from someone with a name.

  1. 1.Within two days: a thank-you signed by one named person, with a photo, a direct email address, and a sentence about why that person does this work. The strongest correlation in the meta-analysis was with the fundraisers who ask (r = .36).
  2. 2.Within two weeks: a short phone call or voicemail from that same person, thanking the donor and asking nothing. Treat this touch as one to test: in a field experiment with 500,000 new donors at public television stations and a national nonprofit, Anya Samek and Chuck Longfield found that thank-you calls had "a precisely estimated null effect" on retention (American Economic Journal: Applied Economics, 2023, pre-2025 data, treat as background).
  3. 3.Around day 30: a story told by someone who serves, such as a counselor, a teacher, a field worker, or a volunteer, in their own words and with their consent.
  4. 4.Around day 45: an invitation to pray or reflect with the organization for the people it serves, in the language your own tradition uses, with a way for the donor to reply with their own intentions if they wish.
  5. 5.Around day 90: a report on what the gift did, showing the organization as the channel that carried it. The meta-analysis found identification predicted giving through charities (r = .34) and not direct giving (r = .04).
The first 90 days for a new donor, mapped to what each touch introduces (illustrative plan for a fictional organization, Hope Harbor Family Services)
WhenTouchWho the donor meetsWhat it asks
Day 1-2Signed thank-you from a named personA fundraiser or directorNothing
By day 14Call or voicemail from the same personThe same fundraiserNothing
Around day 30Story from someone who servesProgram staff or a volunteerNothing
Around day 45Invitation to pray or reflect togetherThe organization's communityAn optional reply
Around day 90Report on what the gift didThe people served, through the organizationNothing, with the next appeal later

The scale of the opportunity is easy to work out. If Hope Harbor welcomes 400 first-time donors a year and converts them at the Virtuous rate of 25.84%, about 103 give a second time and about 297 do not. The figures are illustrative. Each donor moved from the second group to the first is a relationship the organization keeps, and the second-gift window guide explains why that second gift matters so much for every gift after it.

How do you know whether the first 90 days are working?

Compare the second-gift rate of new donors who received the five touches with the rate for donors who joined the year before, over a full 12 months. Watch the reasons donors stop giving as well, because some lapses come from a change in the donor's circumstances that no touch can prevent. The question for your team is whether donors who met your people stay at a higher rate than donors who only shared your beliefs.

Donor Insights reads your contacts and gifts so the second-gift rate of each year's new donors is a number you can watch, beside the donors who came before them. The methodology starts from your own giving records, and the platform shows whether the donors your team came to know are the ones still giving a year later.

Frequently asked questions

What is faith-based fundraising?
Faith-based fundraising is raising support for an organization whose work grows out of a religious tradition, such as a rescue mission, a relief agency, a faith-based school, or a pregnancy center. Many of its donors give partly as an expression of their own faith.
Why do donors to faith-based nonprofits stop giving after one gift?
Most first-time donors stop: only 25.84% made a second gift across the 771 nonprofits in the Virtuous benchmark report. Shared faith can prompt a first gift, but research on identification suggests a second gift depends more on how strongly the donor comes to identify with the organization's people.
What should a thank-you from a faith-based nonprofit include?
A named person's signature, a way to reach that person directly, one concrete sentence about what the gift will do, and no request for another gift. Where it fits your tradition, it can also include an invitation to pray or reflect with the organization.
Is it appropriate to include prayer in donor stewardship?
For many faith-based organizations and their donors it is natural, as long as it is sincere and not attached to a request for money. Use the language of your own tradition, and give donors an easy way to share their own intentions without making it a requirement.
How long should a new donor onboarding sequence last?
Ninety days gives a new donor time to meet your people before the next appeal arrives. Five touches that introduce people and show the work, with no ask, fit comfortably in that window.

Sources

  1. Chapman, C. M., Spence, J. L., Hornsey, M. J., & Dixon, L. (2025). Social identification and charitable giving: A systematic review and meta-analysis. Nonprofit and Voluntary Sector Quarterly, 54(6), 1308-1341. doi:10.1177/08997640251317403
  2. Virtuous (2026). 2026 Nonprofit Fundraising Benchmark Report, released April 21, 2026. Giving data from 771 mid-sized and large US nonprofits including faith organizations
  3. Ng, T., & Mafolasire, A. (2026). Giving in Faith: Rethinking generosity through consistent giving. Givelify Philanthropic Research & Insights, with the Lake Institute on Faith & Giving. doi:10.7912/b7e1-e064 (vendor-published)
  4. Givelify and Lake Institute on Faith & Giving (2026). Giving in Faith press release, RNS Press Release Distribution Service, June 9, 2026. 894 church leaders and 1,987 Christian faith-based donors
  5. Fundraising Effectiveness Project (2026). Q4 2025 report. 15,102 organizations, 2025 data
  6. Samek, A., & Longfield, C. (2023). Do thank-you calls increase charitable giving? Expert forecasts and field experimental evidence. American Economic Journal: Applied Economics, 15(2), 103-124. doi:10.1257/app.20210068 (background, pre-2025 data)

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